Troubleshooting
EPOS disconnected from App
EPOS Mower disconnected from App / Bluetooth will not connect: How to Add a mower to Automower® Connect (first setup or adding an additional mower): Open the Automower® Connect app and sign in. Tap More > My mowers > + (plus symbol) in the Automower® ...
EPOS is not docking correctly
If EPOS is having trouble docking correctly - it tries to dock but either shifts to left or right. Error message may say "Charging station obstructed". The charging station uses a radio signal to dock once its close enough (at docking point), so ...
EPOS Remote Troubleshooting using Autocheck
Overview: Autocheck 3 (version 3.7 onwards) now has an option to view the following information for EPOS units, which will help pinpoint what and where errors occur. Note: This is historical data pulled from the Cloud Map details (with or without ...
EPOS stopped with Error “No accurate position from satellites”
If after “Searching for satellites” the status light turns off and you get “No accurate position from satellites” message on the App. Please follow the below steps to resume mowing from the stop point. Mower should pair with Bluetooth when you get ...
Work Area Tampered / Radar problem (Error Message)
Move one waypoint (just a couple of inches) then reinstall charging station, Perform an Ultrasonic Sensor Test using Autocheck.
EPOS only mowing border/stay out area border and not lawn
Solution 1: The issues could be that too many waypoints are used, Try removing some waypoints (so less points around stay out zones or other places on the boundary with many close points). Your map will look a bit boxier. Solution 2: The mower might ...
Disconnected Message on Automower® Connect app
Disconnected Error Message on AMC App Open the Automower® Connect app and sign in. Check the connectivity icons at the top right on the mower dashboard. A gray, crossed icon means that the technology is disconnected and a white or black (depending on ...
EPOS will not save a new systematic mowing direction?
To change/set a different systematic mower angles for your EPOS: Open App then go to "My Mowers" the go to "Select your mower" Click on “Map" then select "Area" then select "Pattern" Change to your desired angle then click on "Save" on top right of ...
EPOS Loses Signal when close to RTK Reference Station.
There can be a small “blind spot” underneath the EPOS RTK Reference Station, so if the Reference Station is too close to the charging station it can show a lost or weak signal (yellow triangle on App). You might need to move you charging station ...
How can I update EPOS Reference Station Firmware?
The EPOS RTK Reference Station can only be updated by a Service Dealer (using AutoCheck via Bluetooth).