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The list below shows a number of messages that may be found in the Messages menu in the Automower® Connect
App. |
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Message |
Cause |
Action |
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Low battery |
The product cannot find the charging station. |
Change the position of the guide wire. Refer to To install the boundary wire on in User Manual |
|
Make
sure that the installation settings about how to find the charging station is
correct. |
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The battery is spent. |
Replace the battery. Refer to Battery in User Manual |
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The charging station’s antenna is defective. |
Check if the indicator lamp in the charging station flashes red. Refer to To replace the blades in User Manual. This problem requires action by authorized service technician. |
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Settings restored |
Confirmation
that a Reset all user settings |
This is normal. No action required. |
|
Limited cutting height |
The cutting height adjustment cannot move. |
Examine the cutting height adjustment and remove grass or other objects. If the problem stays, speak to your approved servicing dealer. |
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Unexpected cutting height adj |
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Limited cutting height range |
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Cutting height problem |
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Cutting height blocked |
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Cutting system imbalance |
The product has discovered vibrations in the blade disc. |
Verify that the blades and screws are intact and not worn out. Verify that all blades are correctly mounted. Check that no double blades are mounted on any of the three blade positions. |
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Slope too steep |
The product stopped because the slope is too steep. |
Change the installation of the boundary wire to not include this steep part of the work area. Refer to To install the boundary wire in User Manual |
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Guide 1 not found Guide 2 not found Guide 3 not found |
The guide wire is not connected to the charging station. |
Check that the guide wire’s connector is tightly connected to the charging station. Re- fer to To install the guide wire in User Manual |
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Break in the guide wire. |
Find out where the break is. Replace the damaged section of the guide wire with a new loop wire and splice using an original coupler. |
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The guide wire is not connected to the boundary loop. |
Check that the guide wire is connected correctly to the boundary loop. Refer to To install the boundary wire in User Manual |
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Guide calibration failed |
The product has failed to calibrate the guide wire. |
Check that the guide wires are installed ac- cording to the instructions. Refer to To install the boundary wire in User Manual The next time the product moves out from the charging station, a new guide calibration is done. |
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Guide calibration accomplished |
The product has succeeded to calibrate the guide wire. |
No action required. |
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GPS navigation problem |
Problem with the GPS assisted navigation equipment. |
Contact your local Husqvarna representative if this message appears often. |
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Weak GPS signal |
The sky is blocked in large parts of the work area. |
If possible, remove objects that can cause a blockage of the GPS signal. |
|
Disable the GPS navigation function and use the lawn coverage function. Refer to Lawn Coverage in User Manual
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Difficulty finding home |
The product has been following the boundary wire several laps without finding the charging station. |
The installation has not been done correctly. Refer to To install the boundary wire in User Manual |
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Wrong corridor width setting on boundary wire. Refer to To install the boundary wire in User Manual |
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The product was started on a Secondary area with the Main area setting. |
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Temporary problem with the server. |
Please try again. |
Contact your local Husqvarna representative if this message appears often. |
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Connection settings restored |
Settings for wireless connectivity have been restored due to an error. |
Check and revise settings if necessary. |
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SIM card requires PIN |
The SIM card must be unlocked. |
Make sure the correct SIM PIN has been entered into the mower's menu (Network > SIM card). Contact your local Husqvarna rep- representative if this message appears often. |
|
SIM card locked |
The SIM card must be replaced. |
Contact your local Husqvarna representative. |
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SIM card not found |
Automower® Connect requires a SIM card to be inserted in the mower. |
Contact your local Husqvarna representative. |
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GeoFence problem |
The GeoFence is not work due to poor (or no) communication with the system. |
Contact your local Husqvarna representative. |